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Blizzard, communication, and how to fix ...

Let’s get the bad out of the way. Best to pull the band-aid off right here and now, and then we can try and be constructive: Blizzard mishandled how it communicates with the player community this expansion. In fact, saying they mishandled it seems charitable, because for the most part they didn’t do it to mishandle it. It was haphazard, with many decisions communicated poorly at best. One need only look at flying — originally Blizzard promised flying would come ‘in the first big content patch‘ only to later announce nope, it isn’t in a way that was both confusing and...
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